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Logistics
We closed forty data tickets in the first week. Ops now answers its own questions before standup.

40
tickets closed in week one
Maya Okafor
Head of Operations
The challenge
Fieldstone's data team was a queue. Simple questions waited days, and dashboards nobody trusted kept multiplying.
What changed
Within a week of connecting their sources, Corelith became the first place people went with a question. The data team moved from answering tickets to defining metrics once, for everyone.
We closed forty data tickets in the first week. Ops now answers its own questions before standup.
The result
40 tickets closed in week one. More importantly, decisions now come with the numbers attached.